Say goodbye to single-digit response rates. With Humm’s On-Premise technology, you can expect more than 85% of your guests to respond.
Our powerful suite of tools, including advanced text analytics, mobile alerts and trend spotting, reveal who and what is working well. Instantly.
The data-rich portal helps forge new email relationships, share positive feedback online, discover the cause of negativity and manage waitstaff objectively.
Identify & Solve Issues Instantly
Whether you’re rewarding a top performer or responding to a guest, Humm’s robust ecosystem keeps you in effortless control of your business.
Market in the Moment
Promote specials and events straight from the device.
Gain insight & transparency into staff and operations.
Head Off Negativity
Give guests a chance to vent before they go online.
Receive Instant Alerts
Receive real-time updates via SMS and email.
Enjoy Anytime Reporting
Create and share rich reports of your data.
Rediscover Your Restaurant
And take control of your online reputation.
Email Capture Rate
Watch your authentic email database soar in no time.
Guest Response rate
That’s no typo. You’ll know it all. And we’ll help you utilize it.
LOWER ONLINE NEGATIVITY
When guests vent on-premise,
you save face online.
Between gaining customer emails and eliminating negative online reviews, the system has paid for itself.
Celebrity Chef, Restaurateur & Humm Partner
A few of our friends & clients
We’re so confident in Humm’s capabilities that If we don’t make the operational, relational, and reputational impact we promise, you’re under no obligation to fulfill your service agreement.
Actionable Insights Await.
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